What time do the tours start?

Any time that’s convenient for you! All of our tours are private, custom tours, so you choose the start time. Most people will choose between 9 or 10 am, especially if it’s a longer tour, but the choice is yours. Just select the time you’d like to start in our booking system, and it will automatically schedule you at your requested time.

Will I see a celebrity?

We hope so! Of course we cannot promise that you’ll see a celebrity, but you’ll be visiting many of the places where they eat, shop, and play. Many of our guests have seen famous people on tour. With some luck, you may see one, too!

What is the maximum you can fit in your regular vehicle?

We can fit 6 people maximum in our vehicles. California law dictates that everyone in the vehicle has a seat belt. If you have more than 6 people, we can reserve a larger vehicle for you. Please email us for a quote.

Can we take our luggage with us?

Yes, but please keep in mind that larger groups of 5 or 6 people may be limited on the size of luggage that may fit in our vans. Please email us if you have a larger group with luggage to be sure there will be enough room for everything.

Do you provide car seats?

Yes. When you reserve your tour, there is a form for you to let us know how many children you have and their ages. California law requires a car or booster seat for children under 8 years of age, and we will provide the necessary boosters and/or child seats on your tour.

What kind of vehicles do you drive?

We use new Toyota Sienna minivans with leather seating and captain’s chairs in the first two rows. You can learn more by clicking here: Our Vehicles. For larger groups of up to 14 we use Mercedes Sprinter vans, and even larger groups will require mini-buses and even coaches.

What is your cancellation and refund policy?

Click here to see our cancellation policy: Cancellation Policy.

Is it possible to see a location you don’t have listed on your Build Your Own Tour page?

Of course! The only limitation on our tours is time. Please email us to let us know what you are interested in seeing.

Can we stay longer at certain locations?

This is YOUR tour and we can adjust our schedule to YOUR wants and needs. The only limitation on our tours is time.

We are staying outside of LA, is there an additional charge for pick up and drop off?

We are happy to pick you up at any location. We do have a surcharge for areas outside of Los Angeles, Beverly Hills, and Santa Monica. Please email us for a quote.

Can you take large groups?

Yes. We are able to take groups larger than 6 people. There is additional pricing for larger groups and some restrictions on where we are able to tour based on the size of the vehicle. Please call or email (ADD HYPERLINK TO EMAIL) for a quote and how we can customize your large tour. Please call us at 800-549-6625 or email us to learn more!

Do you do tours outside of Los Angeles?

We are happy to do tours to most any location within 200 miles of LA. Especially popular are tours to San Diego, Santa Barbara, and Orange County. Email Us to learn more!

Do you do Studio Tours?

No. All of the studios already conduct their own tours. We would be happy to recommend one of them to you, however and even pick you up or drop you off at the studio.

Can you pick up & drop off in separate locations?

Yes! Just let us know before the tour begins if the drop off location will be different. If it is outside of our normal range of Los Angeles, Beverly Hills, or Santa Monica, a surcharge may apply. Email Us to arrange for different pickup and/or to learn if there will be a surcharge.

Can we join another group to share the cost?

We market all of our tours as custom, private tours. Thus it would be unfair for us to ask one group to share with another, so unfortunately this is not possible.

Is the price lower if we have fewer than 6 people?

As all of our tours are custom, private tours, our costs are the same whether there is 1 person or 6. Thus the price is the same even if you have less than 6 in your group.

We are staying in Hollywood (or insert other location here). Can we skip that portion of the tour that sees Hollywood?

Yes! Our tours are custom tours so you can drop and add whatever you like. You can just drop the Hollywood portion and do a shorter tour, or you can replace it with another great stop. Email Us for ideas!

  • “Don’t Hesitate….Just Do It!!”

    The tour was a lot of fun and he even took us to less well known spots for some great photo ops! Definitely recommend doing and would absolutely do another tour with these guys when next back in LA!

    ~ Kelly T

  • “Perfect fit for our family!”

    Our tour was AMAZING. This is one of the most professional companies I have ever had the pleasure of working with. I would recommend them in a heartbeat.

    ~ Michele G, El Segundo, California

  • “LOOK NO FURTHER”

    I can recall doing a bus tour of LA a number of years ago, and that tour did not remotely compare to what we experienced with our number one guide Rivers. Our family of four, including two boys aged 13 and 10, had the best day possible.

    ~ Lindsay O, Hepburn Springs, Australia

  • “Worth the Splurge”

    Eight hours seems like a lot of time, but the day just flew by. It was so fun and interesting. I would do this again with no regrets.

    The Kozars, Lethbridge, Canada

  • “Great family day”

    A big thank you to Scott for our fantastic LA tour!! We got all the sights in, in one day including a last minute shop @ Dash!! Scott was full of information and my family including my 3 year old had a fantastic day!! Highly recommend !!

    ~ Nicole9Aust

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